Our approach to the service we provide is based around the close relationships we build with our clients. We work hard to achieve a thorough understanding of our clients' businesses, so that we can work with them to improve overall profitability, reduce the ever present burden of taxation and also help them to comply with the regulatory requirements imposed by the government and the law.

At McEllin Kelly, our philosophy is to provide professional, friendly, and timely assistance, whenever it is needed. Our clients are normally allocated to a particular member of staff who should be able to deal with all of your day-to-day requirements. Any queries that may be outside the scope or experience of your staff, contact will. be referred directly to the partner. This is in order to provide a consistent, personal approach to each client, and to allow a professional relationship to develop. Remember, you can request partner involvement with regard to a particular query at any time.

As part of our continuing commitment to prompt and efficient service, we undertake to answer any telephone call within five "rings" If the person you wish to speak to is not available, someone else will either take your call, or call you back within three hours: All incoming post will be responded to in writing within three working days of our receipt of it.

You can view a profile of our staff members on the next page, indicating their strengths and areas of expertise. However, if you need assistance with an area of financial expertise that is not listed ~ please ask us. If we
can not provide it ourselves, then we probably know someone who can!